Shipping Policy of 我的商店
Order Processing Time
At 我的商店, we prioritize prompt handling of your purchases. All orders are processed within 1-3 business days after payment verification. Please note that processing may take longer during public holidays or busy promotional periods.
Shipping Duration
Once your order has been dispatched, please expect delivery to take approximately 7-12 business days. Delivery timeframes depend on the destination, customs procedures, and the local postal carrier’s handling.
Shipping Costs
Shipping fees are automatically calculated based on the contents of your order and will be presented for your review at checkout before purchase confirmation.
Tracking Your Shipment
As soon as your order ships, we will send you a tracking notification. You may use this information to monitor the shipment progress. Keep in mind it can take some time for tracking updates to appear in carrier systems.
Order Cancellation
You may request to cancel your order within 12 hours of placing it. To submit a cancellation, please contact us promptly by email at enanifelix@gmail.com. After this window, cancellations cannot be guaranteed.
Returns and Refunds
Returns are authorized within 14 days of the documented delivery date. You are responsible for return shipping costs unless the item you received is defective, damaged, or incorrect.
Refunds will be processed within 5-10 business days once we receive and inspect the returned items.
Additional Details
- Delivery times are estimates and may vary due to factors outside our control, such as weather delays, customs inspections, or postal service disruptions.
- If you have any questions about your order status or this shipping policy, please reach out to us via email at enanifelix@gmail.com.